It is essential that you keep all the packaging. You must re-pack all items in the original packaging for return to Second Strength. We can not accept any returns items for return that are not in their original packaging unless agreed by us in writing.

Goods can only be exchanged or refunded if we are notified within 7 days of purchase (purchase receipt will be required) and items are unused and in original packaging.

If the item(s) are faulty or damaged goods will only be refunded or exchanged once returned and checked by one of our engineers to insure the item(s) have not been misused.

You will be charged for items received back that when inspected have been found to have been used or built.

All item(s) returned to us will be funded for by the customer and a restocking fee of 15% of the value of product(s) will be applied.